Privacy Policy
Introduction & Scope
Effective Date: January 1, 2026
Bradley Plumbing and Air is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information through our website and service interactions. By using our services, you agree to the terms outlined in this document, which applies to all visitors, customers, and users of our digital and physical plumbing and HVAC services.
Information Collection
Personal Data
We collect personal information that you voluntarily provide to us when you inquire about our services or book an appointment. This includes your name, phone number, email address, and physical service address. This data is essential for Bradley Plumbing and Air to provide accurate quotes and facilitate on-site repairs or installations.
Technical Data
Whenever you visit our website, we automatically collect certain technical information. This includes your IP address, browser type, and operating system. We utilize cookies and similar tracking technologies to analyze website traffic and improve your browsing experience. This information helps us ensure our digital presence is secure and optimized for all our clients.
Service Delivery
We use your information to fulfill service requests, manage appointments, and ensure our plumbing and HVAC solutions meet Bradley Plumbing and Air’s high standards of quality and efficiency.
Communication
Your contact details allow us to provide timely updates regarding your service, respond to inquiries, and send essential administrative notifications related to your account or projects.
Marketing
We may use aggregated data to enhance brand awareness and improve our website experience. We only send promotional materials if you have opted in to receive such communications.
Your Rights & Data Security
Third-Party Disclosure: Bradley Plumbing and Air respects your privacy. We only share information with trusted third-party service providers who assist us in operating our website and providing services to you. These partners are legally bound to protect your data and are not permitted to use your information for their own marketing purposes.
Data Security Measures: We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.
User Rights & Opt-Out: You have the right to access, correct, or delete your personal information at any time. If you no longer wish to receive communications from us, you may opt-out by following the unsubscribe instructions in our emails or by contacting our team directly.